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Case Study

TVS SCS Rico Logistics

TVS SCS Rico, formerly known as Rico Logistics, is a prominent British logistics and support services provider. Since 2012, it has operated as a subsidiary of TVS Supply Chain Solutions (TVS SCS), an Indian third-party logistics provider and part of the TVS Group.

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Case Study TVS SCS Rico Logistics

Average Checks Run

Per Month

2k+

Checks Per Month

150+

People Verified Per Month

5s

Quickest response time

What They Said

" The approval system has significantly streamlined our processes, leading to faster onboarding and smoother operations. Automated checks have played a key role in boosting our efficiency and keeping everyone aligned and on task.
Graham Woollas, Administration Manager @ Rico Logistics

The Brief

TVS SCS Rico faced multiple challenges in streamlining their fleet onboarding process. They needed a solution that would reduce manual effort, improve accuracy, and support smooth operations across their systems.

Our Solution

 We delivered a tailored approach built around their unique needs, focusing on four key areas:

Automated Checks
We implemented automated processes for DBS, identity verification, driving licences, and MOTs — dramatically reducing manual workload and boosting accuracy.

Custom Workflow Design
The onboarding process was fully tailored to TVS SCS Rico’s specific requirements, ensuring a seamless and efficient experience for their team.

Third-Party
Integration Our API was integrated with their existing systems to enable smooth data flow and eliminate duplicate data entry, increasing operational efficiency.

Robust Data Security
We applied secure protocols throughout the system to protect sensitive information during the checks process, reinforcing trust and compliance.

Scalable. Smart. Ready to Grow.

From day one, it was clear TVS SCS Rico needed more than a one-size-fits-all fix.

They needed a solution that could scale, adapt, and evolve with them — and that’s exactly what we delivered.

Built to Flex

  • Compliance, Covered
    We baked in compliance from the start — reducing legal risk and keeping them audit-ready.

  • Effortless to Use
    A clean, intuitive interface made onboarding easy, fast, and frustration-free.

Support That Works Like Clockwork

No chasing emails. No waiting around.
Our dedicated support portal and ticketing system mean any team member can jump in, resolve issues fast, and keep things moving.

The Result?

A faster, smarter onboarding process. Automated checks. Seamless integration. Fewer manual steps. TVS SCS Rico now spends less time on admin and more time doing what they do best.

Stronger. Simpler. Streamlined.

TVS SCS Rico's experience highlights the effectiveness of our customized solutions in addressing specific client needs. By understanding their challenges and delivering tailored integrated solutions, we have strengthened their operational capabilities and provided them with robust support mechanisms.

And the best part?

It all runs on our Webx HR platform — powered by the same Checks Are Us service. So whether you need a fast, standalone checking solution or a full-scale HR platform to grow with your business — we’ve got you covered.

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